![]() These things are supposed to make it easier for the front store to get things done but all it does is piss me off. (Literally the first thing the machine says when you walk up to it) Me: There should be a button that says ExtraCare look up Customer: It’s not there I walk over there and what do I see? A giant button right in the middle of the screen that says exactly what I told the guy. If you encounter any problems paying with 50 or 100 bills at CVS, you can also use: Credit and Debit cards Samung Pay Google Pay Apple Pay Smaller amounts of cash Does CVS Self-Checkout Accept 50 and 100 Bills CVS self-checkouts do accept 50 and 100 bills according to the inquiries that we have made. It went like this: Customer: My coupons aren’t working Me: Did you put in your phone number? Customer: No, it didn’t ask me. Or the other day this guy started yelling at me while I was helping a customer at the register that his coupons weren’t working. Readers KP and pier11 mentioned that if the purchase is 499 ID isn’t required or a 500 purchase it would have been a similar process as the self checkout. What do you think was on the screen when I walk over to help him? “If you do not have a pin press the green button to continue” right there in big letters. Two weeks ago I had posted about how checking yourself out at CVS is better to purchase large amount of prepaid cards because there was less scrutiny. I legit had a customer ask me yesterday “what if a don’t have a PIN” when he put his card in. #CVS SELF CHECKOUT INSTALL#The worst part is, there wouldn’t be this many issues if the customer could just listen and read what the screen says. CVS Pharmacy has already begun to install new Toshiba Self-Checkout System 7 modular solutions both cash and cashless across their stores in late 2019 and. Then I have to call the manager to void the transaction on the Self Checkout and seeing as this happens every 10 minutes, they get annoyed too. The customer is almost always annoyed and it takes forever to convince them they won’t get charged twice. It just makes more work for me because I have to take all the items out of their bag and rescan them. “I always feel like we’re always being treated as second-class citizens,” he said.What is the point of the stupid Self Checkout if a majority of customers are too dumb to use it. is what led Guzman to have to carry his passport with him in the first place. Ignorance around Puerto Ricans’ citizenship and place in the U.S. territory, Puerto Rico has U.S.-issued forms of identification, including driver’s licenses, passports and visas, to name a few.ĬVS did not respond to Guzman’s complaint directly, but did issue a statement that read, in part, “We are fully investigating this matter… While our employees must adhere to laws and regulations requiring identification for the purchase of certain over-the-counter medication, we do consider Puerto Rican driver’s licenses to be valid identification.”Īs Guzman himself noted, this is far from a one-time mishap. “What happened to my son today is not unlike what many other families have had to face since Trump was sworn into office and it’s completely unacceptable,” she wrote. She expressed her shock and called for a boycott in a lengthy Facebook post that has more than 10 thousand shares. His mom was similarly outraged to hear the news. citizen, what do they have to do to get over-the-counter medicine, the student told a local ABC affiliate. “How would any other students that’s not from the U.S., and is not a U.S. citizens but it was also a glimpse at the lack of access undocumented individuals have to basic and necessary over-the-counter medicine. Guzman left the store in tears and without the medication he needed.įor the student, the encounter wasn’t just a reminder that many people in the country don’t know or refuse to accept that Puerto Ricans are U.S. #CVS SELF CHECKOUT LICENSE#Although Guzman was well aware that his license did in fact constitute as such, he played along and offered his passport instead. Consumers don’t like it because it means additional work for them, they have to scan it and bag it, which impacts the size of their order, Cadden said. store still denied his identification, saying he needed a U.S.-issued ID. Generally speaking, self-service checkout is viewed by retailers as a way to reduce employee levels, said David Cadden, a professor emeritus at Quinnipiac University’s School of Business. However, despite being 20 years old, the cashier at the West Lafayette, Ind. When the third-year engineering student attempted to buy Mucinex at a self-checkout, a clerk was summoned to verify his ID, as customers need to be 18 years or older to purchase cold meds. What followed was a disturbing case of ignorance: a clerk at a CVS in West Lafayette, Ind. Naturally, he went to the local pharmacy to purchase some over-the-counter medicine. End-of-semester responsibilities and change of seasons brought about a case of severe sore throat and early cold symptoms for Purdue University student Jose Guzman Payano last week. ![]()
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